Maria K.

FEMME LA is not located in USA. It's a company from China which means they don't provide a customer service by phone. Online they have a chat and it says out of service. The quality of the shoes is POOR. One of the pair of sandals that I bought came with the straps bigger than the other one. I returned them back and they gave me a gift credit. They charged me shipping and handling. After seeing this poor quality I just want my money back. They don't respond my emails with my request, neither the online chat. I tried to send a text on Instagram and they don't allow comments on their post. If you read the posts they are fake. Bought reviews too.