I have ordered from them 4x. The first two times were great and the items came quickly. The third time I ordered something for our nursery and had to email over and over again with little to no response. Since the first two times were great I figured this was an off experience. Sadly my order came months late and I had forgotten that I ordered two different things and the second item (that said it shipped in 1-2 weeks) came several weeks after the other. We moved and I wanted to do a similar thing to the nursery so I ordered again from them, hoping it would be like the first two times. I’m still waiting! Response time is ridiculous (if you even get an email back at all), and they lie and say "it's shipping this week" and it never comes. Super disappointed. If you're willing to wait months then order from them. If not, remember that you get what you pay for and they are not worth it!