- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
In fairness to Rosegal, I got a message from Rosegal team in answer to my ticket: I shall get a refund for the missing/delayed and defective items and I can keep the item as a gift once it arrives. I hope that if the next time around I make purchases, service and product quality is excellent and hassle-free.
Ordered from Rosegal, received all items in a jiffy except for one, which was supposedly sent in a second parcel... and I was told to look for it in some post office in our area, without any reference number or anything like that. Why separate an item from the rest, I wonder... and leave me all the hassle of looking for it somewhere else other than at my doorstep. Plus, I ordered plus size items but two of them had "plus-size-bodies-but-kiddie-size-sleeves... whoa! This experience made me decide not to order again from Rosegal.
Mariaesperanza M. hasn't received any helpful votes
MariaEsperanza hasn’t received any thanks yous.
MariaEsperanza doesn’t have any fans yet.
MariaEsperanza isn’t following anybody yet.
Empty.
My shopping experience with Rosegal has been wonderful! I only first started online shopping with...
Dear MariaEsperanza,
Thank you for your comment.
We at Rosegal offer many different shipping methods with varying shipping times. Due to stock issues, we have split your order into 2 packages.
Please note that Rosegal provides a size chart on all our item pages to help our customers choose the correct size.
We have sent you a personal message via a ticket, with a solution to your issue. We are awaiting your reply.
Rosegal Customer Service Team