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I booked a villa through HomeAway having found it on their website, I requested the dates as required and was told they were available, I was then sent the booking confirmation and payment details, I paid in full again as requested.
I emailed to ask when details would be given but got no reply, after a week I contacted the customer service number to be told this booking was not with then and their website must have been hacked.
They do not want to know and even put the phone down on me!
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Empty.
Management was rude and deserted her position and left friends in charge. She made jokes about...
