maria d.

I had the worst experience of my life with kayaking, I travel a lot, and I always buy through expedia, I never had a problem with them. But in this case I bought through kayak, and on the website it said that I had 24 hours to cancel (just like Expedia, and most companies)
2 hours after buying the ticket, I called to cancel, they told me that everything was ok, that they contacted the airline but that everything was ok, and they never sent me the money, for 45 days I called almost every day, and they told me to wait, What a wait, today when I finally called they told me that they never canceled it and that I shouldn't wait for my money because it would never arrive, they always answer people who don't understand their English, and with that they do scams.
I lost 1900 dollars on a kayak and it was the worst experience of my life buying tickets.
Please, if you are going to buy, it is preferable to pay a little more but buy from reliable companies.
KAYAKING IS THE WORST TICKET COMPANY IN THE WORLD