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I recently booked a hotel room at the Hyatt House Charlotte, N.C. Using Kayak / Traveluro using the Kayak app. I selected the 2 queen bed room but they changed it to a king room and could not get them to admit their mistake or any help what so ever, terrible customer service,
Steve B.'s review of Kayak earned 2 Very Helpful votes
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I was clearly on the Canadian Kayak Website. A flight deal flashed on the website. It was a scam...
