Maria C.

VRBO rents properties that are sold and does not verify their status with the owners before renting them. We rented a property and we are charged for it, the person who owns the property never answered our messages to give us an indication of where we would collect the keys, my family was scheduled for their vacations and with everything ready to leave home we called them to verify where We would collect the keys and the surprise was that the contact person no longer worked with the owner of the property and she said that the house had already been sold that was something terrible for our family because we had nowhere to spend our holidays or money to rent another property because We sent them the money we had in our
Savings for the property and they did not return our money until after 7 days, please be very careful that what we go through does not happen to you.