maria c.

They put me on the wrong outbound flight and insisted that it was the flight I chose when I know very well it was not. So in order for me to get the correct flight, they said I had to pay a $75 fee even if the mistake was theirs. I also chose seats before I paid for the ticket but when I received confirmation and receipt after payment there were no seats confirmed. They later told me that I could not choose seats. Forget asking for a supervisor because they put you on hold eternaly. They are scam artists and should be put out of business...