Maria C.

I have one of U. H. insurance plans which I have not used much. Lately I have seen commercials on television informing that we might be entitled to extra benefits at no extra cost but if we do not call to request those services we will not get them automatically. I decided to call U. H. and realized there representatives did not get the proper training or confuse you on purpose to get rid of you. My husband has a different plan with UH. And sometimes he spends hours on the phone with U. H. to get info or to solve a problem. Shouldn't seniors be entitled to some peace of mind?