Maria B.

I just purchased a pocketbook on Dooney for a great price with back to school sales. This is probably my 10th Dooney and Bourke bag and I still love them. The bag came with scratches all over the front and I find out that they're not going to send me another one for the sale price. I will just have to return this bag, what horrible customer service it's not my fault you sent me a scratched up pocketbook. This bag was obviously someone's return. I called customer service and no one would rectify it. You will lose another customer Dooney. If this doesn't get rectified.

1/2 of my order was missing and the only resolution was to set up a different day to deliver? Why would I want to wait again for groceries. I obviously have to shop today now. Are they even sure they can handle getting it right on a different day. Pathetic
Peapod!