Except for Bitcoin Boom, I've never dealt with a nicer customer service team. To name one specifically, Jen assisted me a while back when funds failed to appear in my wallet due to no fault of their own. She promised to stay in touch with me for 3-5 days, and will constantly inquire me for updates. Other staff were also great helper with a great sense of humour. I adore these guys and wouldn't trade with anyone else. You guys are incredible!