IYOGi is the best computer help you will ever find. They are reliable, easy to access from in front of your computer, Available 24 hours a day, 7 days a week and never are shut down on holidays. I explain my problem In non computer language and they seem to know just exactly what I mean and how to fix it! I have been a customer for several years and never failed to have a problem fixed. GREAT COMPANY and affordable.