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Margie C.

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1 Review by Margie

Forever21

  • Forever21

“Employee told me he didn't care about giving good customer service”
1/21/21
Verified purchase

Received the wrong jacket, contacted customer service asked why I was given wrong jacket rep said he didn't care about good customer service.

Tip for consumers:
Forever 21 Will send you a similar product if the product you ordered is out. The problem is the company advertises that it is in stock online but then surprises you when you get the package and it’s not what you ordered. They also make you pay for the shipping to return wrong item Per the customer service rep.

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Forever21 product 1
Forever21 product 2
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