My last review was very negative see screenshot (1 start), after so many emails and trying to look for ways to get in touch with Uooze, I finally got an email back from a real person. She didn't refund me my money back, but offered to resend my order. Which I was happy about. And it didn't take long for the items to get here. I was 50% happy with the items I got one of the dress was exactly as advertised on their store, and the other one was not the same, only in colour and style, the shape of the was not flared/full as advertised which was disappointing. But at least Uooze does have real people in their support. Although I will not apologise for my first review, it deserve what I said. And I think because of that review I was able to get Uooze attention. And that's why not I've given them a 3 stars