margaret g.

Laptop began having issues. They referred me to mfg. Mfg told me the invoice description doesn't match the bar code on the box. Furious I called PConline but would disconnect the call each time I would call and explain the issue. Since I bought it with amazon. I called them,they were going to issue the refund. Multiple phone calls later I received excuses like they will refund my account then they can't refund because there is a 100% restocking fee. I have returned the Laptop and still have no refund even with a return authorization. No one is holding up there end of the deal. Beware of buying with this 3rd party on Amazon