Margaret Ann C.

Every time I have tried to use the $10.00 gift certificate it will not go through. I originally signed up because they claim that they will take $20.00 off your first order of $29.00 or more. They don't. You have to call them and order, you can't do this online (nowhere does it say this on their website). I tried to get the discount afterwards and got the runaround, and a different answer every time. No dice! Also, if you want the free shipping four times a year you have to call them and request a gift certificate BEFORE you place an order, it will come in the MAIL! If you are lucky! Otherwise, the clothes have been fine, no problems really. As for the Full Beauty card, I plan to pay off the rest and close my account. This is ridiculous dealing with this kind of lousy service! I will also boycott their online stores!