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Marda D.

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Experience: Hobbies & Interests

Member since August 2017

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1 Review by Marda


I placed an order for 80 12mm magnets at Clearwater Mall on the 06/08/2017 when I bought the last four packets. I phoned them on the 15th after I received no response from their side. The lady promised that I can collect the magnets on Thursday the 17th. I phoned again the Thursday afternoon to check before collecting and the lady said she'll phone me back. After 20min she responded by saying I can get the magnets from the Cresta Mall branch. In the first place this is unexceptionable, because It is is easier for me to collect from Clearwater and they had enough time to make arrangments on their side. I went out of my way to make it in time to Cresta after work only to realize their out of stock.

This places me in a very difficult position and I'm very disappointed in the service I've received. I had to phone around for suppliers in order to make my deadline and keep my clients happy.
I will definitely not order from Crafters Market again.

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