We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Marcy A.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Hobbies & Interests

Member since February 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    26

Review Distribution

1 Review by Marcy

2/14/20
What a disaster! I ordered 3 figures from them, only to realize that one was duplicate to something already owned. When I contacted them, instead of just exchanging it, I had to order another figure and wait for them to refund my money on the original order. 5 weeks later when the first item from my order arrived, it turned out to be the figure that I told them to return! I contacted them and let them know (and it was crushed due to bad packaging) and didn't hear back for weeks. On the Saturday before Christmas, they sent me a notice saying that my 2nd figure would not be coming, so I had to scramble to find another present. I asked them for a refund on this and they said "Hoe about we just let you keep the other one and call it even?" I told them that no, this was not acceptable and I wanted my money back and I would still send the other figure back to them. I got another email from them a week later saying that they would give me partial money back and let me keep the erroneous figure. I said no again. Days later they said that they had issued my credit, but it has never shown up. I have tried to contact them multiple times since then, but they now refuse to respond to me.

Marcy hasn’t received any votes.

Marcy hasn’t received any thanks yous.

Marcy doesn’t have any fans yet.

Marcy isn’t following anybody yet.

Similar Reviewers on Sitejabber

ashleyw461
6/19/20

I ordered around the Christmas holidays (2019). My item failed customs inspection, was sent back...

misham9
12/10/19

I ordered a figure from this place, but they took so long to process it that I canceled my order....