Marc K.

Prior to going on vacation, I arranged for renewal prescriptions to be sent to our vacation home in Florida. I received 1 and when I inquired about the other 5, I was told they were shipped UPS. When I didn't get them the next day or the day after, I inquired & was told I had to sign for them & was given a tracking #. I asked where could I pick it up & was given an address in NJ.
I ran out of heart & seizure medicine because of this mix up. I was able to obtain new prescriptions from the doctors who sent them to Florida.
When i returned home to NJ there were posts on my door from UPS & a postcard telling me they shipped the medicine back to OPUMRX.
I called Optumrx Monday & they promised it would be shipped & I would receive it Tuesday. When I didn't get it Tuesday, I called & was promised I would get it Wednesday. When I didn't get it Wednesday, I was promised I
Would get it via UPS by noon Thursday. I cancelled a doctots appointment & waited until after 12 noon. When I called today, they told me it will be shipped today. THEY LYE!
I NEED THIS MEDICINE inorder to function!