Marcin W.

I'm trying to buy tokens on Chaturbate.com. The cheapest option is Epoch. I've done this many times, it always worked. Suddenly it stopped. As a payment method, I choose Przelewy24 (a popular method in Poland where I live and supported by Epoch). It does not require a card as it works on an instant bank transfer basis. After providing the name, postal code and country, I was transferred to the appropriate Przelwy24 website where I made the actual payment. Now after entering the same data, an error message is displayed (as in the attached picture). No one from support knows why this is happening. They asked me to give my card number. But I don't use the card! Then they found that their system was saying that the card was rejected by the bank. But I don't use the card! At the end they told me to talk live in the chat. The first question was about the card number. But I don't use the card!
Support people are unfamiliar with the services that Epoch offers. Nobody knows what caused the error.