Marcia T.

Amazon is the number one online shopping site I would go before anywhere else. The most reliable shopping network where you can find almost anything, fast shipping and I always find good bargains here. I am a prime member so its even more fun because most of the time I get free shipping! Look no further if you're looking for bargain. Love it!

I ordered two nice phone cases from DSstyle on 10/20/15, Paypal accepted the same day. According to the tracking info items was not ship until 10/28/15 (mind you I have to write to them in order to get this info). Seriously, company waited 8 days to ship from purchase date? Also, I was disappointed to find out this purchase is from oversea Hong Kong. Had I known I wouldn't be order from them, I don't usually like ordering from oversea because if you have a problem, the shipping will be on you.
Despite the long wait, I was happy that I finally received the package on 11/3/15. The two cases was nicely package but I was disappointed to find it doesn't fit my Note 5. There is no manual or installation instructions that come with the package. I wrote a lengthy email to the company demand a refund for item is not as described due to case has fault. They ask me to send pictures to show them how is it not fit. After couple of email going back and forth, they send me installation instructions how to installed the case
To my luck, it did work. I wrote back and let them know they should have instruction manual included in the first place then I wouldn't have gone thru all these hassle. Also there was no random gift included in the package even I selected that option that was given to me. The customer rep wrote back and said she was informed by her staffs there is instruction manual that came with the package but believe it was missing this time. They ask me to write a feedback and they will offer me 5% discount on my next order. Just let them know and they will review my feedback and offer my discount accordingly! What is a 5% discount worth?
So here is my conclusion. Nice products but I believe if you have a problem you won't get your refund that easy because this is purchase from overseas. Buyers: you dont have to take my word for it but please read their company policy and buy at your own risk. This is my fair and honest opinion.