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Rented car through Expedia (Fox car rental)
Flight delay and unable to pick up car due to car rental would be closed on my arrival.
Took hours on the phone while waiting for flight to cancel car rental, they even told my to call the car rental comp.
Finally got through with someone at Expedia stating they put in my request for cancellation and would get refund in 7 days. Month later still no refund. Contacted customer service and they till me I don't qualify for refund.
Marcia J.'s review of Expedia earned 2 Very Helpful votes
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