Marcia C.

I received everything I ordered within one week (and it was international). The items were all in there and they are all good... not the best quality in the world, but I knew that.

I wrote to their tech support to ask if my order had been processed after 10 days of my order being placed. They answered right away and told me it had not been processed yet and I would receive an email with a tracking number when the order was shipped.
Then when it was almost one month of my order being placed, and getting very close to the time of the party where the supplies ordered were going to be used... I wrote them again asking for the status of my order. They answered saying the ordered "had to be cancelled". At the same time I received the confirmation of ordered cancelled saying I was going to bet my money back.
I was not informed my order had to be cancelled until I sent the second email, the the money was returned also only after I complained.

I was very disappointed and wonder if I had just 'forgot' about the order, if I would even get my money back. I will NOT use them again.