- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Well, this has been a horrible first time experience shopping at DH
I ordered an iteam which i despratly needed in the pring, and afer BS after BS after BS, i did not get anything, the season for the iteam is now long passed,
Using your website did not help, it is so not customer freindly, its imposible to contect live, i have tried dozens of times, also can find any where to leave a review about DH and the seller.
I guess i will just have to made my reviews on other sites about DH and let them all know how horible this has been,
My first time experience i did not even get the item and the seller keeped telling me te waite, HOW CAN I EVER SHOP HERE AGAIN KNOWING THAT I WILL EVEN GET MY ITEM,
marc hasn’t received any votes.
marc hasn’t received any thanks yous.
marc doesn’t have any fans yet.
marc isn’t following anybody yet.
Empty.
Poor customer service, rude and lies. I was told the will refund my money but I never got it...
Hi Marc!
We checked your order here and we can see that we have manually opened the dispute for your order for a full refund. Also, the seller has already confirmed the request. The full refund has been completed on our system on 2017-06-11 06:01.
Usually, your refund will be completed by your bank within 10-15 working days. Please contact your card issuing bank to check in their reversal system whether there is a refund record from China in USD. If not, please request your card issuing bank to contact (VISA/AMEX/MASTERCARD) to check the record.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com