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MyGOV has to be the most mismanaged and most stupid project the government has introduced within the last few years.
In 2023, it got so bad that they have to refresh their servers at 4am daily.
It locks users, it cannot reset passwords and customer service is poor and slow.
By my experience having to call them for a simple sign on about 5 times! I can see the system must have been a target from hacking as they cannot keep up with so many blunders and as advised by on of the customer services staff, they have to flush the system at 4am daily for security purposes. The most useless system that was forced to the public to use recently. Absolutely useless!
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It is literally easier to commit tax evaision at this point than it is to make a MyGOV account...
As the title has described, how on Earth you would ask people to enter their username and...
