Marc-andre B.’s Reviews of RoseWholesale & more

Marc-Andre's Profile

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12/5/17

I ordered a coat and a watch back on november 28th. I payed extra money to get in up to 3-7 days. They gave me tracking numbers, which i think is pure BS. The first number tracked my item SHIPPED AND DELIVERED in Dalton, GA. I live in QC, Canada. The second number still, to this day, track my coat in JAPAN. It's been 3 weeks. I am forced to order on Amazon because i'm sure i won't see that $#*!ing coat before christmas, and I was supposed to receive it within 7 days.
Congratulations, you lost another customer. $#*!tiest company ever, worst service. Oh and I bought a watch since the one i ordered is lost somewhere in the world.

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CustomerService R. – RoseWholesale Rep Over a year old

Dear Marc-Andre B.,

We are sorry for this inconvenience and empathize with your frustration of not receiving the item.

Please refer to our terms and conditions about shipping here for more details: http://www.rosewholesale.com/m-article-id-36.html

Would you mind messaging us your VALID order number?

We will offer you a solution via the ticket center.

Thank you for your patience.

Rosewholesale Customer Service Center