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Mao A.

Contributor Level

Total Points
81

1 Review by Mao

  • KPOPTOWN

8/6/23
Verified purchase

I would not recommend this site anymore, as they have a huge lack of customer service and do not know how to handle mistakes professionally.
I've been buying from this site since 2017, as it used to be one great way to get kpop albums. They offer merch and lightsticks no other site does, and despite shipping being high I never had a problem when I bought from them. However, I made a big order of lightsticks (worth more than 400$) and something came wrong with the shipping. I do not know if they filled the customs wrong, or if they sent batteries with them, or whatever—I never got the package. When tried to contact them because the package was being returned, they were REALLY REALLY RUDE about it and couldn't stop saying it was my fault somehow for not calling the shipping courier. They told me they wouldn't refund me the shipping since they sent the package, and I ended up opening a paypal claim. It took me a month, but I got my money back. They deleted my account.
Please avoid buying from them at all costs, there are better shops nowadays.

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