- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered cat vaccinations and the website told me that they were available for me to get sent dog vaccinations instead. When I called the company to get this fixed they informed me they were going to send me the correct vaccinations and have me send the wrong ones back, but within the same day I get another message saying that they are out of the vaccinations that I have ordered but yet the website still says that they're available. I am out over $250 because of their screw up and I will never order from them again. Heartland is the best online ordering website I have found. Somebody answers the phone every time I call so I never should have switched my vaccination providers.
Tip for consumers:
The people packaging need to pay closer attention to what is actually being put in in the Box. I don't know very many people that can get the picture of a cat and a dog mixed up, nor do they even know what they have in stock because what I ordered still says it's available on the website but I'm not getting my order fixed. Instead I have to wait 4 days to send the wrong vaccinations they sent to me back before I get my refund!
Products used:
None because they sent me the wrong vaccinations. I ordered cat vaccinations and I got sent dog vaccinations. Makes perfect sense!
Mandy hasn’t received any votes.
Mandy hasn’t received any thanks yous.
Mandy doesn’t have any fans yet.
Mandy isn’t following anybody yet.
Empty.
Paid extra for two day shipping! What they don't tell you is they don't ship until the following...
Undependable delivery with no tracking data. It just kept saying needs to be picked up. RUDE...
