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An empty box arrived and when I called the helpline, they said they would enter a refund and then forwarded me to another "department" to enter the credit card information again. Why wouldn't they ship the parts based on the original payment? It sounds like an attempt to steal credit card information. If I look at the shipping status online, it shows all 3 parts (a tiny washer, a cotter key and a sway bar) were all shipped separately yet only one (empty) box ever arrived They're crooks
Products used:
Nothing. The box was empty
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Empty.
They took my money, lied about availability and when I return to ask the status of my refund I...
Boiler needed 2 parts to repair Took 5 days with no heat before they where received the...
