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Malcolm R.

Contributor Level

Total Points
84

1 Review by Malcolm

  • All Swiss Watch

4/26/16

I ordered a $750 Titanium 1:1 Big Bang. It took a month to arrive and had the following faults.

1. The rubber strap had split, and was superglued back together.
2. The logo had been painted on the movement in the wrong place, and the paint had run, leaving a trail.
3. The crystal was set at a tilt, sticking up from the bezel on one side, and beneath it on the other.
4. The clasp did not function properly.

Rather than wait months for the watch to be returned and fixed in China, I decided to do it myself. However, I did send photos back to the company, and Keisha told me she would send a replacement strap. Sadly, she did not, so I have had to shell out another $100 for this just to get the thing on my wrist.

In summary, prices are about 50% higher than buying directly from a Chinese web-site, the quality control is no better, and customer services are more unreliable.

Caveat emptor

Tip for consumers:
Use the 'Trusted Dealers' listed on replica watch forums.

Service
Value
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Quality

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