DO NOT BUY from this company. I bought five items from them... A Ulefone Paris Cell phone... they sent me a used one... When I complained to Pay Pal, they gave me a $25 credit. Two months later the screen is bad. They want me to pay them back the $25 and ship the phone to China. They say they will not replace the phone. They will only repair it. The cost to ship it to China is about $50. I bought a motor for a helicopter... The item was never shipped. Had to get a refund through Paypal... Bought some LED bulbs for my car... None of them work. They refused to give me a full refund. Only partial. Got a refund through Pay Pal. This company is ONE BIG FRAUD... You will get the same products on E-bay at the same price... Look up the product on Banggood and then buy it from E-bay. Always pay only through Pay Pal. DO NOT BUY FROM BANGGOOD... THEY ARE FRAUDS.
Dear major j.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first? I will investigate this case again.
We can do nothing for you without any order information.
You can also contact us directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team