I ordered 2 Christmas pillows for my bed on the 23 of November, it's the 7 December and they have yet to be shipped, and those scammers charged me, which you aren't even allowed to do until the item has been shipped. I allowed plenty of time for processing so that's bull. And their customer service doesn't even reply. Crap company, don't get scammed, take your money somewhere else.
Dear Maia,
Thank you for your recent comment.
All of our items have a processing time that is shown clearly on the product page. This time depends on our stock availability.
Please note that the total time it will take for you to receive your order is the processing time plus the shipping time.
We have shipped your order out and sent you a message regarding your order via our ticket system. Please kindly check this and reply to us there.
Best regards,
Twinkledeals Team