They are terrible i placed and order just within half an hour i wrote back to them and sent email to them to cancel the order, also called them and put voice message. They even hadnt shipped the order. They didn't cancel the order, also charged my credit card. I called them several times and no refund of money yet, they say while i place the order i have to get the item! Then return and then they decide how much to refund. It is terrible, i regret that i looked at their website. I should have purchased from department stores not a website that has a terrible customer service.
Our Terms and Conditions agreed to at the time of the order, state that an order cannot be changed, altered, or canceled once it has been placed. This is our policy because we begin to process orders right away. You are able to return it per our policy once it arrives to your location. We're sorry for any inconvenience this may have caused!