They failed to deliver 3 times in the course of 1 week. Because of their inability to deliver three times just 7 MILES AWAY, they handed the package to a 3rd party to deliver FROM ANOTHER STATE 20+ miles away. Massive incompetence. And their customer service is apathetic at best and rude at worst... was told that their delivery windows (which they obviously failed spectacularly to hit) were merely "courtesy windows" that they were under no obligation to meet. Was put on endless hold loops, passed from department to department, and even hung up on. If you don't ever want to see your items and throw away your money, by all means use this company... but because they're rude and horrible at their jobs, I still would advise against using ABF Freight in Brooklyn NY.