Maggie D.

Several of our cabinets arrived damaged and luckily we have someone installing who could make repairs. However, it wasn't until half way thru our project (an entire kitchen & 10ft island) we discovered they sent us the wrong measurements on the island cabinets. It took a month to receive the correct ones. We were left with 2 cabinets that had been modified (prior to realizing they made an error in measurements). Home depot is demanding the altered cabinets be returned if we don't agree to keep & pay for them at a 25% discount. We have had no functional kitchen for over a month because their cabinet dept. openly admitted to GUESSING our island measurements because someone was out sick. This is unacceptable customer service. We have already spent over $40K to home depot for this house project & I find it disgusting they are trying to screw us over for 2 altered cabinets because they home depot says they'll be paid for the cabinets regardless. I feel sick I ever spend a dollar here but it is the last time. We'll take our business & contactor business account elsewhere. Not a single red cent coming from me to this disgraceful business. Go to Lowes everyone! Also, they took a year to fix my parents cabinets in their palm springs home, so it's really a company issue. The worst.