EBTH is more about get the money and run and much less about following through with the customer. I DID NOT get a final notice that my bid had won, nor a receipt when the charges were made to my account, or any notification of shipment until a telephone call the day before the delivery was made well after dark (9:00 pm) on a Sunday evening. The chair I bought was ordinary, and I paid $339.00 to have it shipped to me. The only email I received was about whether I would recommend EBTH to my friends. NO I WOULD NOT!