As a grief counsellor for pet owners with a newish business I signed up on Bark and PAID for them to give me "leads" when new clients want a counsellor. After ringing, texting, emailing several "leads" and not being able to reach any I got suspicious and signed up as a client. Well, well, well, very interesting!
When a client asks for a service bark immediately send them recommendations. These recommendations are businesses who have been on Bark for ages and have had many clients already.
If you are new you will not get a look in. As my business is quite unique, as a psuedo-client I put in my EXACT location, EXACT criteria, grief counselling for pet owners, and noticed that my business had not even come up at all in the search results!
When I contacted BARK (not worse than their bite) to get a refund due to dishonesty I was told I could not have one and was sent a link offering to show me how to get clients. LOL.
Also, they take money off your credit card WITHOUT YOUR PERMISSION for you to become and Elite Pro, meaning nothing. I discovered this luckily and then had to write seven emails for them to refund that amount. I spoke to my Bank and they said to cancel my credit card so they no longer have my details. I did this and would advise you do the same if you've been unfortunate enough to sign on with them.
It also took five or six emails before they took me off their site, even though I was asking for this over and over. They want to keep you on so you buy more fake leads and they can keep charging your credit card. A scam unfortunately.
Oh, also they stalk all message boards and respond as if they are Mother Teresa. Haaa! Say they are have tried to "reach out" when they haven't, unless you count reaching out to take money from your credit card fraudulently reaching out.
Hi there Madonna,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team