I live in Bangalore and sent gift in Mumbai. I wanted to order a sugar-free cake for my mother-in-law for her birthday as she is diabetic. This was the only site which provided me with the option of half Kg sugar-free cake. I ordered a combo of flowers and cake a day before. Its total cost was 910 Rs. While doing the transaction my money got deducted from bank and after that the session expired because of which I didnt receive the Order number. I called the customer care and they were quite helpful. They assured me that my transaction was completed and the gift will be delivered.
And so did the gift arrive the next day, on time [ I chose Normal delivery time is. 9AM-7PM] and it reached home at 2PM. It was a lovely surprise for her. And she relished the cake as it was sugar-free :)