I've ordered many things from redbubble and I've never had any sort of issues with them. There has been a time where I entered information in wrong and needed to contact them and the customer service was fantastic. It only took about 10 minutes to resolve the issue and I didn't even have to call anybody. The gripe I have with it is shipping prices. Each item you order ships out in separate packages, which does get your stuff in faster but makes the shipping price kinda high. For ordering two stickers, a journal, and a t-shirt I spent $12 on shipping. I personally can look past that for the unique designs and supporting artists, but keep that in mind before buying.