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We didn't have Wifi for 3 weeks, but they said there would be no disruption in the line! Every time we called them up to find out when the internet would be turned on they told us a date in the future and wouldn't stick to it: It started with 3 days and ended with 3 weeks! The service crashes a lot and although we have unlimited internet we keep getting randomly charged? 88 pounds taken from my account, then 30 and when you ask them why they avoid the question! It is a complete scam, please do not fall for it, honestly they are horrible people. I've lost so much moeny because of them.
Maddy K.'s review of Onecom earned 8 Very Helpful votes
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Hi Maddy, thank you for bringing this matter to our attention, we are sorry to hear that you have been experiencing issues with your service and take these accusations very seriously. We would like to investigate this matter immediately and request that you email your account details and any other information to feedback@truetelecom.com, for us to look into further. Many thanks.