To speak to a live agent, it takes forever. You must be willing to wait on hold for a very long time. I have had the worst experiences with this company. I've skipped and still been charged, my order took a MONTH to get to me, I had to go thru hoops to get the credit I was promised. Just such a mess. They try to keep you as a VIP offering a 'one time discount' dont do it. Spend your remaining credits and GET OUT. They also can manual change the prices over the phone. I have a feeling i was duped.
Hello Mackenzie,
Please accept our sincere apologies regarding your recent experience with ShoeDazzle. Our helpful member services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Samar