We are sorry to hear about this situation, unfortunately, without more details, we are unable to investigate the case and provide you with an appropriate solution.
We would love to help, thus, we encourage you to contact us via our ticket system so that we can take a closer look.
Hello,
Thank you for your review.
We are sorry to hear about this situation, unfortunately, without more details, we are unable to investigate the case and provide you with an appropriate solution.
We would love to help, thus, we encourage you to contact us via our ticket system so that we can take a closer look.
We hope to hear from you.
Best regards,
Karen