M A.

About a year ago I decided to order new glasses through Warby Parker after hearing about them through a couple friends. I was impressed with the ability of their "home try on" offer. I found a pair I really liked and ordered them. Unfortunately, my glasses got a couple scratches on the lenses but it was covered through their "1 year scratch free guarantee". I find it awesome that WP offers this. Unfortunately, I encountered another problem with my glasses and WP was very quick to respond to my issue and they offered an immediate resolution. The customer service I have received has been superb. While $95 seems like a lot for a pair of glasses, it really is worth it. Given the quality of their customer service, the styles available, the quality of their product and free shipping, I think WP is a smart decision.