Lynn W.

I and 4 of my friends ordered bridesmaid dresses through moddress in June 2018 for my friend's wedding. These dresses were a custom-build dress made specifically to our measurements, however when I received the dress it was literally falling off me, and the bra inserts were stiff and lay awkwardly in the dress. My other friends' dresses also did not fit correctly, and required major tailoring for us to wear them to my friend's wedding. When I emailed moddress, they said they cannot refund me because I had to have let them know there was an issue within 5 days of my purchase... which was impossible because the dress wasn't yet made, let alone shipped to me. They then offered me a $50 refund--not even 50% of what I paid for this dress. However, it is now November 2018, and despite numerous emails from myself the company refuses to answer my emails and has not sent my refund. I would not recommend this company to anyone, due to its lack of professionalism, communication, and dress quality.