I subscribed to them, but cancelled a few days later because I could not log in to the site. Their "frequently asked questions" explain it was because of a recent customer database update and all I had to do was re-register. Well, I didn't, because who's to say that it would work that time, and then they can double-charge you. Plus, how many websites do you hear having trouble allowing people to log-in? So I cancelled. Well, I got charged $21, even though I had a cancellation confirmation. I called them again, and they told me it was never cancelled. I looked at the Better Business Bureau and they have numerous complaints filed against them, including a lawsuit with Washington State's attorney general's office! They are fraud!