Lynn G.

I ordered $100 worth of 60 watt incandescent A19 light bulbs to have on hand, since they are about to be discontinued and I have a health problem that is exacerbated by the flickering of other types of lights, When they arrived, I put them on a shelf for future use but discovered when I needed one a few days ago that they aren't the standard 60-watt bulbs but are much, much dimmer--too dim to use in my lamps. Apparently, it's because they are 277 volts, which means something to electricians but meant nothing to me looking at the website--silly me thought that all 60-watt bulbs were the same brightness. I called customer service about returning them, but she said she couldn't help me because I was over the 30-day period for returns, even though the bulbs have never been unpacked and are still in the original shipping box surrounded by foam peanuts. It's not like light bulbs are perishable or clothing I might have worn. Instead, the company has my $100, and I am stuck with light bulbs I'll never use. Customer service told me the return policy was on the website (so I am out of luck).

I am small--5 feet 1 inch tall and weigh 88 pounds. I usually wear size 0 or 00, but because Lululemon's sizing seemed to run really small, I ordered a size 2. They fit everywhere except in the waist, which was MUCH too small. When I went to exchange them, I discovered that they were on sale, so the sale was final! What kind of store doesn't allow items on sale to be returned? And whoever came up with Lululemon's sizing must expect women to be shaped like Barbie. Beware of this expensive, customer unfriendly and women unfriendly business!