I reactivated my ad last night to look for a flatmate and realsied my premium had expired. I renewed premium at a cost of $100 plus... my ad is not visible. I've logged in as a prospective tenant & there are only four properties shown in wellington... mine isn't one of them! I've since sent three emails with no response! The third was to ask for my subscription to be credited back to my card as my ad is not visible... no response! Whats going on?