I ordered a print for a friend for Christmas, in plenty of time. 2 days before, I received my order, only it was a stupid numerical chart (see photos below). I submitted a complaint which was bounced around from person to person. They agreed to send the correct print. It arrived a couple of days ago. There is a large grease print at the top of the print. The quality of the print is poor, it looks like a photo copy. Obviously I can't frame this. Plus I got hit for a $15 duty charge before I could even receive the print. Obviously I wouldn't have paid this had I known the print was damaged. My emailed complaint seems to have gone to several different people offering me discount coupons. Apparently the cost of the print will be refunded to me, but not the shipping or the duty charge. What a total waste of money and time. Don't bother ordering from this place. If I'd seen all the bad reviews, I wouldn't have.