Thumbnail of user lydiaw93

Lydia W.

California, United States

Contributor Level

Total Points
160

2 Reviews by Lydia

  • ID.me

2/9/23

Totally useless! Spent 2.5 hours in many attempts, trying to get IRS pin for just one of us--personal data, driver's license photos, selfies. Used every phone # I am connected with in several attempts as part of ID. FAILED EVERY TIME. IRS should use a bit of their big funding increase to replace these guys. Very frustrating. Deserves zero stars.

Tip for consumers:
If you have similar problem with IRS pin, write your US representative.

Products used:
None.

Service
Value
Quality
Thumbnail of user oliviac355
Olivia C. – ID.me Rep

Hello Lydia! I’m sorry to hear that you still need help to verifying your identity. Please email sj.support@id.me and our team will respond shortly. –Olivia, ID.me

  • SpeedyMags

9/30/21

Some prices excellent. Customer service tries really hard.
However, put in coupon on front end of website transaction--was not deducted. Turns out you have to put it in twice. Confusing.
Also, externally found coupons not always accepted. Web site goes along--but order never ACTUALLY filled. Refund prompt, however.

Lydia hasn’t received any votes.

Lydia hasn’t received any thanks yous.

Lydia doesn’t have any fans yet.

Lydia isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user tonya1123
Tony A. reviewed ID.me
4/27/24

Can't complete a verification process because it will take 45 days for IdMe to respond to a help...

Thumbnail of user js2086
J s. reviewed ID.me
4/27/24

The site was too easy to use. I looked and looked to make sure this was the IRS i was giving my...