Totally useless! Spent 2.5 hours in many attempts, trying to get IRS pin for just one of us--personal data, driver's license photos, selfies. Used every phone # I am connected with in several attempts as part of ID. FAILED EVERY TIME. IRS should use a bit of their big funding increase to replace these guys. Very frustrating. Deserves zero stars.
Hello Lydia! I’m sorry to hear that you still need help to verifying your identity. Please email sj.support@id.me and our team will respond shortly. –Olivia, ID.me