I sent my iPhone 8plus and was quoted £230. About 2 weeks later had an email saying that my parcel had arrived but that it failed testing. When I enquired how it failed testing as it was working perfectly i was told that i had not sent a phone but a pair of AirPods, as i lost the phone and received no money from music magpie I asked for the AirPods I apparantly sent to them to which they refused saying they weren't mine. They have made me so angry!